Engage Consult – Starting 16th of September 2025

Please click on the Engage Icon to sign up for this service (purple tile on the right hand side) —–>

Registered Patients can consult with our practice online as part of a new service called Engage Consult. This allows patients to communicate securely and safely online with their practice about non-emergency medical conditions or admin questions. It also offers 24/7 access to symptom-specific self-help information and easy access to other local NHS and self-care services. Engage Consult is designed to boost patient access, enhance practice efficiencies and to free-up much needed time and resources for clinical and admin teams.

The service is free and confidential. You can input your symptoms online and will receive a response from a Clinician – within 48 working hours, and will be either given advice, directed to other sources of support such as the pharmacy, receive a telephone consultation or, if necessary, booked in for an appointment. You’ll also have access to reliable and trustworthy self-help generic information 24 hours a day, 7 days a week that may help you to avoid an appointment altogether. You can also use the service to request test results, sick notes, referral letters and medical reports.

Engage is going live from 16th of September, please click on the Engage Icon to sign up for this service (purple tile on the right hand side)

Engage Consult Patient Leaflet (7).pdf (2).pdf

The Nook – Walk-In-Service

The Nook, which will open on 17 June 2026 at Marischal Square (formerly the Tony Macaroni premises). The service will be available seven days a week, from 10:00am to 4:00pm.

The Nook is a free, drop-in mental health and wellbeing service, offering support without the need for an appointment or referral.

The service is available to:

Young people aged 10 and over
Adults experiencing mental health difficulties that are impacting their daily lives
Families
Individuals supporting others, including friends, family members, carers, and colleagues

The Nook provides a welcoming and supportive environment where people can access:

Information, advice, and practical resources
Talking therapies and emotional support
Events and opportunities to connect with others
Self-help sessions and wellbeing guidance
Therapeutic activities designed to promote wellbeing

Whether you are looking for support for yourself or someone you care about, The Nook offers a safe and accessible space to seek help and guidance.

Useful Numbers

CTAC Hubs

01224 550200 (more information about this on the right hand side)

Eye problems

01224 625780, 641234, 626080 or 624263 if the optician can’t see you for an appointment, they are expected to arrange an alternative optician to see you

Sexual Health (coil, implant etc)

0345 337 9900

Podiatry – (corn, callous, nail trimming, ingrown toenails etc)

07976557945

Dental Issues (if not registered at a dentist)

0345 456 5990

Public Holiday Closure dates 2025/2026

Monday 06/04/2026

Monday 04/05/2026

Monday 13/07/2026

Monday 28/09/2026

Friday 25/12/2026